Successfully into the future – with Shopify Plus

Braun Büffel, the traditional leather goods brand with over 130 years of history, is sending a clear signal towards the digital future with its new online store, designed and implemented by digital agency Y1 AG. The store, which is built on Shopify Plus, is a central component of Braun Büffel’s direct-to-consumer (D2C) strategy, which aims to increase conversions, improve the customer journey and drive international growth.

Technical Aspects of the Relaunch

New funktions:

  • Live-Chat: Direct customer communication for immediate support.
  • Color Comparison Images: Facilitates product selection through visual comparisons.
  • Embossing Preview: Customers can see how custom embossing will look on products.
  • Expanded Payment Options: More options for a more convenient transaction.
  • Faster Delivery:: Optimized logistics processes for faster delivery times.

Conceptualization and implementation

The redesign of Braun Büffel’s online store was not only an aesthetic challenge, but above all a technological one. Y1 worked intensively on the integration with existing systems such as ERP and logistics to ensure a seamless connection. These integrations are crucial to the efficiency and effectiveness of the new store.

Flexibility and scalability

A major advantage of the new store on Shopify Plus is its high level of flexibility. The platform enables Braun Büffel to implement changes quickly and independently of its own developers. This supports agile adaptation to market changes and customer needs.

Data-driven decisions

A comprehensive analysis of user behavior formed the basis for the redesign of the store. Using this data, Braun Büffel was able to determine exactly which factors influence the purchase abandonment rate and which functions improve the shopping experience. Success is measured using classic KPIs such as visitor numbers, conversion rate, bounce rate and average shopping basket value.

Succes factors and future plans

For the further development of the online store, Braun Büffel is focusing on the increased integration of customer feedback and the continuous further development of the D2C strategy. The aim is to develop the online store into the most important sales channel over the next five years, supported by data-based analyses and targeted offers.

Customer testimonial

“Our aim is to develop the online store into an important sales channel over the next five years. We are increasingly using data and analyses to better understand our customers and provide them with targeted offers”

– Artur Wagner, Chief Digital Officer at Braun Büffel

Successful online store – checklist:

1. Analysis of User Behavior

Carry out comprehensive analyses to identify customer needs and abandonment points.

2. Integration into Existing Systems

Ensure seamless connection to ERP and logistics systems.

3. Platform Selection

Select a flexible and scalable platform such as Shopify Plus.

4. Functionality and Features

Introduction of innovative functions such as live chat, color comparison images and extended payment options.

5. Incorporate Customer Feedback

Continuous improvement through customer feedback and data-driven decisions.

6. Measuring Success

Definition and monitoring of KPIs such as conversion rate and average basket value.

7. Future Planning

Long-term strategy development with a focus on D2C and international growth.

A competitive edge through strategy

The relaunch of the Braun Büffel online store shows how important technological innovations and customer-oriented approaches are for success in e-commerce. With the expertise of Y1 AG and a clear strategic direction, Braun Büffel is ideally equipped for the digital future.

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Questions about e-commerce? As an expert in store systems, I’m always available for a chat. Simply get in touch and arrange a non-binding consultation!

E-Commerce-Experte Patrick Scherr

Patrick Scherr

+49 (0)721 461 393 – 11
patrick.scherr@y1.de
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We live digital commerce. We have been implementing projects for over 100 satisfied customers for more than 20 years. Our work has been recognized many times – with the German Brand Award, the Red Dot Award and the Shop Usability Award.