Product Experience
PIM & PXM
A Product Information Management System (PIM) centralizes, structures, and optimizes all product data for all sales channels. It forms the foundation for a high-quality Product Experience (PX), as it enables efficient processes and scalable e-commerce architectures. The extended concept of Product Experience Management (PXM) controls the context- and channel-dependent product communication to make product data experienceable and personalized.
Y1 Digital AG offers a complete portfolio of PIM services – from consulting and scoping to implementation and optimization. Implementing a PIM is essential to resolve inconsistencies across channels, reduce manual efforts, and achieve a faster time-to-market.
Introduction to PIM and PXM
Definition and Purpose of PIM
Product Information Management (PIM) encompasses the centralized collection, management, optimization, and distribution of all product-related data for all channels, systems, and target groups. PIM is used to deliver product data in a structured, consistent, and efficient manner across different touchpoints.
Advantages of a PIM:
Central data storage as well as consistent and complete product data.
Faster processes and shorter time-to-market.
Higher conversion through improved product presentation.
Optimization of marketplace and channel engagement.
Creation of a foundation for personalization and AI.
PXM – The Extension of Product Experience
Product Experience Management (PXM) extends PIM by managing context- and channel-dependent product communication. The goal is to make product data experiential, personalized, and optimized for each touchpoint. PXM enables, for example, dynamic product descriptions, context-related content, and individual assortment logic.
Core Components of PIM
The PIM system acts as a hub and consists of the following components:
Data model: Includes product types, variants, attribute groups, classifications, localization structures, and media sets.
Workflows: Control the creation, enhancement, quality checks, translations, and approvals of content.
Interfaces & Integrations: Connect the PIM with shop systems (e.g., Shopware, Shopify, Magento, VTEX), ERP, CRM, DAM, and marketplace connectors.
Data Quality & Governance: Ensure data quality through validations, quality rules, and automated checks.
Y1 as a PIM/PXM Partner
PIM Consulting
Y1 offers comprehensive support in the further development of product data, processes, and systems.
Optimization of the data model.
Analysis of existing systems and processes.
Channel management and marketplace optimization.
Consulting on AI-supported data enrichment, translation, and localization processes.
Assistance with change management and rollout strategies.
PIM Health Check
Y1 conducts a check-up to identify optimization potential in existing PIM systems and provide a prioritized action plan.
Analysis of goals and requirements.
Assessment of data quality.
System fit analysis.
Identification of bottlenecks and risks.
Clear recommendations for action.
Decision support on whether to optimize the existing PIM or replace it with a new one.
PIM System Selection
Y1 ensures a structured selection process to minimize misjudgments and find the optimal system fit.
Creation of a functional and requirement catalog (quantitative).
Evaluation of critical processes using user stories (qualitative).
Creation of long and short lists.
Vendor presentations and budget estimates.
Creation of a management decision template.
PIM Scoping
Y1 establishes transparency regarding scope, effort, tasks, and risks before the project starts.
Prioritized requirement analysis.
360° data model assessment and a migration concept.
Target process modeling.
Interface design.
Effort estimation and milestone planning.
Definition of project methodology and organization.
PIM Implementation
Y1 implements PIM systems in a structured and scalable manner.
Project management and data modeling.
Integration of ERP, shop, DAM, and marketplace.
Best practice configuration and customization of workflows and dashboards.
Implementation of data quality rules as well as user and role management.
Implementation models like MVPIM (50–70 days), Best-Practices PIM (80–120 days), and EasyPIM (8 days pilot phase).
PIM Demo
Y1 offers a compact demonstration to enable companies to have a structured orientation before selection and scoping.
Overview of central PIM functions.
Exemplary data models.
Insights into important processes.
Notes on effort, benefits, and implementation.
